Our Privacy Policy and Commitment
Registration for the Net4TV Games4TV Service will require that you share some of your personal information with us. This Privacy Policy explains what we ask for, what data we keep about you, how we use it, and our commitments to you.
- Personal information
We keep all information that you share with us confidential, and do not sell or share in any way any personal information about any of our users. We do not use your email or mailing address for any other purpose than communicating with you about your membership and the service we are providing you. We may report trends, general demographics and usage patterns, or quote your comments, but we will not do so in a way that identifies you by real name or email address without your specific permission. This is our permanent commitment to you, whether or not you maintain your membership with us.
The one exception to this is if we are required to disclose your information by court order, or to pursue legal action.
- Financial information
Our electronic payments are handled by PayPal, or by Verisign if you pick our easy credit card payment method. When you use PayPal, we do not have access to your credit card or bank information that you provide. Our system is connected to PayPal so that when you make payment for membership, PayPal notifies our registration system, but your transaction is completely within (and with) PayPal. For your security, do NOT use the same password for PayPal that you use for the Net4TV Games4TV Service or for any other subscriptions or services you may have with anyone. Verisign and we use 128-bit strong encryption to ensure secure and private transactions.
If you pay using our easy credit card method, we pass your credit card info to Verisign for processing. We only store the last four digits of your credit card on our servers, and Verisign stores the rest of your credit card information on their servers. Verisign is one of the most trusted leaders in Internet security and financial transactions and they use the information you provide solely for the purposes of processing your credit card transaction with us.
If you choose to pay by check or money order, we maintain the financial records of those payments in an offline system (that is, not accessible from the Internet), and we don't store your bank account number. We take every precaution that we can to keep your information secure.
We will never ask for your credit card information, password, Social Security numbers, PIN numbers, your mother's maiden name, or any other personal transaction-related data via e-mail. If you ever receive any e-mail that appears to come from us asking for such information, please forward it to abuse-2005@net4tv.com. Never give anyone your password via e-mail or telephone, and do not share it with other people. We will never ask you for it, except on our website where you register and log in.
- Your Net4TV Games Member ID
When you register, you will be asked to select a unique Member ID by which you will be known on the Net4TV Games Service. This is the nickname that will be displayed when you post your high scores on leaderboards, post in forums, or play multi-player games against another user. If you don't want other members to know (or guess) who you are, choose a member name that is not similar to your email name. Do NOT use your Member ID also as your password -- it's too easy for someone to guess.
- The information we collect, and why
We ask for your real name, email address, and physical (mailing) address. We need your email address so that we can communicate with you. We need your real name and physical address because our terms of service is an agreement, and we cannot make an agreement with you if you are anonymous to us. If we can't communicate with you by email at the address you have provided us (your mailbox is full, or you change email addresses without letting us know), we need to have another way to contact you about your account. The information also helps us verify your identity if you need to contact us about your account in some other way than via the email address with which you registered.
We also may provide ways for our members to communicate with each other. Unfortunately, there sometimes are a few people who enjoy causing disruptions to other people's enjoyment. In order to hold our members accountable for their own behavior, we need to know who they are.
There also is sometimes information that we'd like to know, but that you don't need to tell us if you'd rather not. We have to know that you're over 13 (see the COPA below), but we may ask you from time to time to share with us some information about your age group, who plays which games in your home, and other information that will help us provide you a better service. You never have to tell us any of this if you would rather not, but we treat this information with the same attention to privacy as we do everything else you tell us.
Cookies:
Cookies are small data files that live on your computer hard drive or, in the case of WebTV/MSNTV, in your account on their servers. These cookies can only be read by the website that sets them.
We use cookies to identify you when you're logged in as a registered member, and also so that we can recognize you and log you in automatically when you come back. We store your user name and password in your cookie, and also sometimes information like high scores or game levels as you play. The cookies are tracked in our logs and help us tell the number of unique users we have each day, and also what sorts of games that people like to play, how many times, and how often people come back.
You can delete your cookies on a PC from your browser preferences, or if you're on WebTV/MSNTV, by using the Utilities in MSNTV Help. If you delete your cookies, you'll have to log in with your member name and password. Sometimes, MSNTV cookies are turned off because of server maintenance or other issues, so when that happens, you'll also have to log in. On a PC, each browser you use keeps a different cookie directory. On WebTV/MSNTV, each of your user accounts (email names) has a different set of cookies. We can only see the cookies for the browser or user name that you are using when you log in.
COPPA: In compliance with the Children's Online Privacy Protection Act of 1998, Net4TV does not knowingly collect any personally identifiable information from persons under the age of 13. As such, at this time, we do not allow anyone under 13 to register for our services.
Explanation: We've got nothing against kids, really! But, in 1998, the United States Congress passed a law that said web sites cannot store any information that personally identifies anyone under 13, except with the permission of a parent or guardian. So if you have a child under 13 who wants to play, they will need to do it under your account, and your supervision.
For questions about our Children's Online Privacy Protection Act policy, please contact:
Games4TV
Iacta LLC
PO Box 4397
Downey, CA 90241
Email: games4tv-coppa@net4tv.com
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